Privacy Policy Last updated: 2025
Mental Muscle Coaching (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide to us through this website.
- Who We Are:
This website is operated by Paul Miller, trading as Mental Muscle Coaching, based in the United Kingdom. For data protection enquiries, please contact us via the contact form on this website.
- What Information We Collect:
We may collect the following personal information when you use our contact form or communicate with us:
- Your name
- Your email address
- Your organisation name (if provided)
- The content of any message you send us
We do not collect sensitive personal data, payment information, or data from minors. We do not use cookies beyond those strictly necessary for website functionality.
- How We Use Your Information:
We use the information you provide solely to:
- Respond to your enquiry
- Arrange and manage coaching engagements
- Send relevant information you have requested
We will never sell, rent, or share your personal data with third parties for marketing purposes.
- Legal Basis for Processing:
We process your data on the basis of legitimate interest (responding to your enquiry) and, where applicable, with your explicit consent.
- How Long We Keep Your Data:
Enquiry data is retained for up to 12 months. Data relating to active or completed coaching engagements is retained for up to 6 years in line with standard UK business practice, after which it is securely deleted.
- Your Rights Under UK GDPR:
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us via the contact form.
- Data Security:
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption.
- Third-Party Services:
This website may use third-party tools such as a contact form provider or analytics service. Where this is the case, those providers are bound by their own privacy policies and GDPR compliance obligations. We do not use advertising trackers.
- Changes to This Policy:
We may update this policy from time to time. The most current version will always be available on this page, with the date of last update shown at the top.
- Contact:
For any privacy-related questions, please use the contact form on our website.
